DigiBC India Private Limited - Refunds and Cancellations Policy for Digital Cards
1. Introduction
At DigiBC India Private Limited, we strive to ensure customer satisfaction with our digital card services. This policy outlines the terms and conditions under which refunds and cancellations are processed for our Standard and Pro digital cards.

2. Digital Card Types
Standard Card: Priced at ₹500, valid for 365 days.
Pro Card: Priced at ₹1000, valid for 365 days.
3. Cancellation Policy
3.1 Eligibility for Cancellations

Cancellations are allowed within 14 days of purchase.
No cancellations will be accepted beyond 14 days from the purchase date.
3.2 Process for Cancellations

Request Submission: Customers must submit a cancellation request through our customer service portal or contact our support team directly.
Verification: Upon receiving a cancellation request, we will verify the purchase date and card type.
Approval: Once verified, the cancellation will be approved, and a confirmation email will be sent to the customer.
4. Refund Policy
4.1 Eligibility for Refunds

Refunds are only applicable for cancellations made within 14 days of purchase.
No refunds will be processed for cancellations made after 14 days from the purchase date.
4.2 Refund Amounts

Standard Card: Full refund of ₹500.
Pro Card: Full refund of ₹1000.
4.3 Process for Refunds

Refund Request: Submit a refund request through our customer service portal or contact our support team directly.
Processing Time: Refunds are processed within 14 business days from the date of approval of the refund request.
Notification: Customers will receive a confirmation email once the refund has been processed.
4.4 Non-Refundable Situations

Requests made after the 14-day eligibility period.
Services already rendered or benefits used from the digital card within the 14-day period.
5. Changes to Policy
DigiBC India Private Limited reserves the right to modify or update this Refunds and Cancellations Policy at any time. Any changes will be communicated to customers through our website and will take effect immediately.